Delivery & Shipping

Order Processing & Dispatch
We aim to pack and dispatch all orders within 1-2 working days of purchase. Orders placed after 2pm on Fridays or over the weekend will be dispatched on the next working day (excluding UK Bank Holidays). You will receive an email confirmation with your tracking details as soon as your parcel is on its way.

Tracking Your Order
Once your order leaves our workspace, we will send you a dispatch email containing your tracking number and a direct link to the courier's website. Please allow up to 24 hours for tracking updates to appear after receiving your link.

Incorrect Addresses & Missed Deliveries
Please double-check your delivery address before completing checkout. If a parcel is returned to us due to an incorrect address or because it was not collected from a local depot, we will contact you to arrange re-delivery (additional postage charges may apply).

Delayed or Damaged Parcels
While we work with reliable couriers, occasional delays can happen during busy periods. If your order has not arrived within 7 working days of your dispatch email, or if your parcel arrives damaged, please contact us with your order number so we can resolve it quickly.